Hi,
Greetings from Hewlett Packard!!
We have Technical Support requirements at the centres in Chennai and Bangalore, details of which are given below:
Job Title: Technical Support
Job Description:
Technical Support (Voice)
ü Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones
ü Take calls from Global customers and initiate the right response to them, positively and professionally
ü Deal with a wide range of products using a powerful information database
ü Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
ü Graduate in any discipline with a minimum of 50% and above aggregate scores (Strictly 2006 - 2011 pass outs with no backlogs)
Experience
ü 0 – 3 of experience (BPO/Non BPO/KPO/Financial Services Industry) across all processes.
What we have for you!
You can look forward to a fulfilling and enriching career with HP. At HP, we encourage employees (after a minimum of 18 months in the current roles) to explore career opportunities across different business units, customer segments and functional roles within HP itself.
Chennai Walk in Session: 26th and 27th Nov 2011 (Saturday and Sunday)
Venue:
Jaigopal Garodia National Higher Secondary School
#105,Bharathamatha Street
Tambaram East
Chennai- 600059
Landmark: Near Tambaram Santorium
Time:
9:00 AM to 4:00 PM
Bangalore - WALK-IN SESSION:
Date: 27th and 29th Nov 11
Venue: “LAKSHYA” Towers
5th Floor, #16(old No. 309/2),
OPP: P.M.R Hall, 5th Block,
K H B Colony, KORAMANGALA
BANGALORE – 560034
Phone Number: 080 40981841
Near Jothi Nivas College
Time:
9:00 AM to 12:00 PM
Please ensure that you carry the documents mentioned below for this Walk-in-Interviews:
Mandatory Documents:
- 10th , 12th and all the degree marks cards(original)
- Resume (Ensure that your Full Name is on it)
- 2 copies of recent passport sized photographs
- Proof of date of birth
- Degree Certificate/ Provisional Degree Certificate(original)
- Photo ID (Passport, Driving license, Election ID Card)
- Offer letter/Revised offer letter/Pay slips (in case of experienced candidates)
- 2 Post Card Size photographs of self (full body length with light background)
Thanks & regards,
HR-Staffing Team
Note:
v Candidate should be flexible to work in any shift.
v 2011 pass outs are eligible provided they have an aggregate of 50% and above and no back logs.
v If these requirements are not suitable for you please refer your friends or relatives who would be interested.
v Candidates once applied can re-apply after 3 months.